Frequently Asked Question

WHAT IS A DIGITAL CROSS-STITCH PATTERN?
 
It is a PDF format pattern that can be printed or opened on any device (computer, tablet, phone) for stitching directly from the screen.

You can open the PDF file using Adobe Reader or any other compatible program.
WHAT DOES THE PATTERN LOOK LIKE?
 
For your convenience, the pattern is provided in PDF and .saga formats (if you don't use this application, simply ignore this file).

The PDF file includes:
- image of the finished embroidery;
- key with threads what you have to use;
- color symbol chart (with and without backstitch);
- black and white symbol chart (with and without backstitch).
WHEN WILL I RECEIVE THE PATTERN?
 
You will receive the download link for the pattern at your provided email address shortly after payment. If you do not receive it, please check your "Spam" folder.
I STILL HAVE A QUESTION
 
If you have any questions or suggestions, please contact us using this form: